Returns & Exchanges

We stand behind our products with a 30-day risk-free trial. If you are not completely satisfied with your HexClad purchase, you can return it for a full refund or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Print Your Label

  Follow the prompts to select the items you wish to return and download your prepaid shipping label.

• 3.
  Pack Your Cookware

  Carefully pack the items in their original packaging or a sturdy box to ensure they arrive safely at our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.